Customer Support for Urbantap.inAt, we strive to provide excellent customer support to ensure a seamless and enjoyable experience for our users. Our dedicated support team is here to assist you with any inquiries, concerns, or issues you may have. Please review the following information on how to contact our customer support:1. Contact Methods: – Email: For general inquiries, you can reach us at We aim to respond to your email within 24-48 hours. – Live Chat: Our website features a live chat option, available during our designated support hours. Look for the chat icon on our website, and our support agents will be happy to assist you in real-time.2. Support Hours: – Our customer support operates during regular business hours [mention specific hours and time zone]. Please note that responses may be delayed outside of these hours, but we strive to get back to you as soon as possible.3. Assistance Provided: – Booking Support: Our support team can assist you with any questions or issues related to the booking process, including availability, pricing, and payment. – Account Support: If you encounter any difficulties with your account, such as login problems or profile updates, our team will be ready to assist you. – General Inquiries: Feel free to reach out to us for any general inquiries, feedback, or suggestions you may have. We value your input and strive to continuously improve our services based on your feedback.4. Provide Relevant Information: – When contacting our customer support, please provide as much relevant information as possible. This may include your booking reference number, username, or any other details related to your inquiry. Providing these details will help us assist you more efficiently.5. Patience and Courtesy: – Our support team is committed to providing you with the best assistance possible. We kindly ask for your patience and understanding while we address your concerns. We strive to provide prompt and effective solutions.We value your trust in, and our customer support team is dedicated to ensuring your satisfaction. Please don’t hesitate to reach out to us if you require any assistance or have any questions. We appreciate your business and look forward to serving you!Safe travels,The Customer Support Team