Privacy Policy

Last updated: February 18, 2026

At High Hills Tours and Travels, we respect your privacy.
This policy explains in simple words how we collect, use, share and protect your information when you visit https://www.highhills.co.in, ask about tours or book holidays with us.

1. What Information We Collect

We collect:

– Your name, phone number, email, address, travel dates, number of people, special requests, passport details (for bookings or visa)
– Payment details (handled safely by our payment partners — we do not keep full card numbers)
– Automatic data: IP address, browser type, device, pages you visit (using cookies)
– Messages, chats or reviews you send us

2. How We Use Your Information

We use it to:

– Handle your tour enquiries and bookings
– Send confirmations, itineraries, tickets and travel updates
– Give support before, during and after your trip
– Improve our website and services
– Follow legal rules (tax, visa, government needs)
– Stop fraud

3. Cookies and Tracking

We use cookies (small files on your device) to make the site work and understand usage.

Types of cookies:

– Necessary cookies — needed for the site to function (forms, sessions). These are always on.
– Preference cookies — remember choices like currency or language
– Analytics cookies — show us popular pages to improve the site (usually anonymous)
– Marketing cookies — (if used) show relevant offers — only with your permission

You can manage cookies in your browser settings.
Turning off necessary cookies may stop some site features from working.

4. Marketing Emails & Offers

We send holiday deals or newsletters only if you agree (opt-in).
You can stop them anytime using the unsubscribe link in the email or by contacting us.

5. Who We Share Your Information With

We share only when needed:

– Hotels, airlines, tour operators, visa agents to complete your booking
– Payment gateways and banks
– Government authorities (visa, immigration, legal)
– Trusted tech partners (hosting, analytics) who keep it secret

We do not sell your personal information.

6. How We Keep Your Data Safe

We use standard protection like encryption and secure servers.
No system is 100% safe, but we take care.

7. Your Rights

You can:

– Ask to see or correct your data
– Ask to delete your data (where law allows)
– Stop marketing messages

8. International Data Transfers

For trips outside India, your data may go to other countries.
We use proper legal protections.

9. How Long We Keep Your Data

– Booking records: up to 7 years (for legal and tax reasons)
– Marketing: until you unsubscribe
– Website logs: usually 1–2 years

10. Children

Our site is not for children under 18.
We do not knowingly collect data from children.

11. Changes to This Policy

We may update this page.
Check the “Last updated” date at the top.

12. Contact Us

High Hills Tours and Travels
Email: info@highhills.co.in
Phone: +91 86389 08348
Based in Guwahati, Assam, India

Thank you for choosing High Hills Tours and Travels for your holidays!